This course is designed for funeral professionals that come in contact with blood, chemicals, and other prep room materials.

This course is designed for funeral professionals that DO NOT come in contact with blood, chemicals, and other prep room materials. 

The Funeral Rule requires you to give consumers accurate, itemized price information and various other disclosures about funeral goods and services.

This course is designed for death care professionals who work in a cemetery setting, and who DO NOT come in contact with blood, chemicals, and other prep room materials. 

This course is designed for funeral professionals that operate cremation equipment/perform cremations. 

This course is designed for funeral professionals that do removals/heavy lifting, and may come in contact with blood, chemicals, and other prep room materials. 

This training course, for both employers and employees, will discuss common causes of unsafe driving, and what you can do to ensure you are driving safely while working at your funeral home.

In this course, you’ll look at the brain functions that cause bias, and the real and harmful consequences of even unintentional bias. You’ll also learn about common bias types. You’ll get strategies to break out of these mental habits and enjoy a more productive, engaging workplace and community.

If there is one thing a busy funeral professional wished they had more of (aside from hours of sleep or cups of coffee!), it would likely be time to get things done during the workday. While we can’t manufacture time, we can take control over how we spend it.

Computers at funeral homes are filled with hundreds of families' personal information, from birthdays to home addresses to credit card and social security numbers. Exposure of that data has a far-reaching impact, with consequences more devastating than losing valuables to a thief. In this short course, you’ll learn strategies to protect yourself online and get tips to block incoming threats.

In this course, you’ll first learn what empathy is and why it’s an essential business skill. Then, you’ll uncover how to communicate with empathy and overcome roadblocks. Finally, you’ll work on strategies to help you build empathy.

In this course, you’ll learn exactly what you’re dealing with in a phishing attack, as well as how to spot one. Most importantly, you’ll pick up immediately applicable tips to prevent theft and stop attackers in their tracks.

This training course is for all employees to generate a safer workplace.

You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator?

What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.

This course is designed for the monument worker and meets all of the relevant OSHA requirements.

Whether you’re a seasoned salesperson or brand new to the field, you need to know the basics. These fundamentals lay the foundation for a successful sales career. By the end of the course, you’ll have a solid understanding of the basics of sales.

“Influencers” make a name for themselves because they can make others change or take action. Whether in a boardroom or on a social media platform, people who can influence others possess one or both of these skills: persuasion and negotiation. In this course, we’ll review the differences, competencies, and use cases for persuasion and negotiation.

Human resources (HR) professionals support the people who make a business thrive and grow. But what does their work look like on a daily basis, and why is it so critical? In this course, you’ll learn about the five functions that form the basis of an HR operation, gaining a solid understanding of how HR professionals remain at the center of an organization by serving its people.

Understanding different communication styles is crucial to working together effectively. In this course, you'll learn four communication styles, how to identify each, and how to adapt your own communication approach.

This training course is for all employees to generate a more inclusive workplace.

In this course, you’ll follow along with one sales team member, Grace Kim, who’s facing this same problem. Through her story, you’ll learn how to tailor your presentation to your audience and win their business.

Modern-day theft scarcely resembles heists and burglaries of the past—it has evolved into the digital sphere, requiring us to learn new security practices alongside the old ones. Funeral homes keep both confidential employee data, as well as confidential family data. In this course, learn what constitutes confidential data, why it’s important to keep it safe, and essential security best practices.

A business is only as good as the people who work there. So how do you make sure you find and keep the best people? In this course, you’ll learn all the stages of talent management—from recruiting to transition. You’ll also discover ways to connect and develop relationships that benefit both the business and the talent you hire.

This course is designed to replicate your employee handbook, and used as a tool for onboarding new employees. Send us your employee handbook, and other relevant onboarding information you would like included in your course, and we will take care of the rest!

In the Dead Ringers course, Poul and Nicki discuss compliance with the FTC and the Funeral Rule when talking on the phone, and how this differs and compares to compliance with families in person. Now take and pass the Quiz to receive your certificate of completion.

This training course, for both employers and employees, will discuss common causes of unsafe driving, and what you can do to ensure you are driving safely while working at your company.

This course is designed to service the Spanish speaking cemetery worker and meets all of the OSHA requirements.

En este curso, aprenderá cómo es un lugar de trabajo respetuoso, cómo reconocer el acoso y la discriminación y qué leyes existen para salvaguardar el lugar de trabajo.

En este curso, aprenderá qué es la violencia en el lugar de trabajo, lo frecuente que es, las señales de advertencia que hay que tener en cuenta y consejos para reducirla.