- Merchandise displays
- Price lists
- Statements of goods
- Services selected
Unlimited Online Training Includes All of The Following Learning Objectives:
- Know who must comply with the Funeral Rule
- Understand who gets a General Price List, when it should be offered, and what information it must contain
- Understand the situations in which Alternative Price Lists may be used
- Understand when a Casket Price List must be used and what information it must contain
- Review the purpose of the Statement of Funeral Goods and Services and what information it must contain
- Understand what information must be disclosed by phone and when
- Be aware of the 6 misrepresentations prohibited by the Funeral Rule
- Know what goods and services customers cannot be required to purchase
Unlimited Online Trainings Come With:
- Live Chat
- Real-Time Feedback
- Unlimited Retakes
- Customized Certificate and Proof of Training
- Employee Training Documentation
- No Logins Required
- Cloud-based Recordkeeping
- Compatible on any Computer, Mobile or Tablet Device
- Unlimited technical assistance, by telephone and email
Who Must Comply with the Funeral Rule:
All "funeral providers" must comply with the Rule. You are a funeral provider if you sell or offer to sell both funeral goods and funeral services to the public.
Funeral goods are all products sold directly to the public in connection with funeral services.
Funeral services are:
- Services used to care for and prepare bodies for burial, cremation, or other final disposition; and
- Services used to arrange, supervise, or conduct the funeral ceremony or final disposition of human remains.
You are a funeral provider if you sell or offer to sell funeral goods and both types of funeral services. You do not have to be a licensed funeral director and your business does not have to be a licensed funeral home to be covered by the Funeral Rule. Cemeteries, crematories, and other businesses can also be "funeral providers" if they market both funeral goods and services.
You must comply with the Rule even if a particular consumer buys only goods or only funeral services, but not both. If you offer to sell both goods and services, you must comply with the Rule for every customer. However, you are not covered by the Rule if you sell only funeral goods, such as caskets, but not services relating to the disposition of remains.
You are covered by the Rule even if you organize your business to sell goods through one company and services through another. If you are a funeral provider, you cannot avoid being covered by the Rule by restructuring your business.