SMS - Privacy Policy & Terms of Service

SMS Privacy Policy

Certified Safety Training Privacy Policy

Effective Date: June 16th 2025

Certified Safety Training respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including when you sign up to receive SMS messages related to onboarding, compliance, and training reminders.

Information We Collect

  • Full name
  • Company or organization name
  • Email address
  • Mobile phone number
  • Any additional information provided through forms, emails, or customer support interactions

How We Use Your Information

  • Send onboarding information and compliance-related SMS messages
  • Notify you of training deadlines and incomplete training
  • Provide customer support
  • Improve our services and communication
  • Comply with legal obligations

SMS Communications

By opting in to receive SMS messages, you consent to receive text messages from CST related to your onboarding, compliance status, training deadlines, and account support. Message frequency may vary. Message and data rates may apply. You may reply HELP for help or STOP to unsubscribe at any time.

Information Sharing

We do not sell or share your personal information with third parties, except:

  • To service providers that help us deliver services (e.g., texting platforms, CRM providers)
  • If required by law or to protect our legal rights

Data Security

We take reasonable measures to protect your personal information against unauthorized access or disclosure.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at: support@certifiedsafetytraining.org

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Terms of Service

Certified Safety Training SMS Terms of Service

Effective Date: June 16th 2025

1. Consent to Receive Messages

By checking the opt-in box on our website or providing consent through other means, you authorize CST to send you SMS text messages related to your onboarding, training deadlines, compliance reminders, account status, and customer support.

2. Message Frequency & Charges

  • Message frequency may vary based on your training status and account needs.
  • Message and data rates may apply according to your mobile plan.
  • CST is not responsible for charges billed by your mobile carrier.

3. Opt-Out & Help

You may opt out of receiving messages at any time by replying STOP. For assistance, reply HELP or contact us at support@certifiedsafetytraining.org.

4. Data Use

Your information will be handled according to our Privacy Policy.

5. Limitation of Liability

CST is not liable for any delays or failures in message delivery. Messaging services are provided on an "as is" basis and may be subject to service outages.

6. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website.