Do you want to know how to increase productivity and compliance in unpredictable times? Mark Harrison with Certified Safety Training (CST) will explain how to create a resilient organization in unpredictable times. He will outline the rise of AI, the need for cybersecurity training in funeral service, and demonstrate how to use technology to increase efficiency and bridge generational gaps–Traditionalist and Baby Boomers all the way to Generation Z. Attendees will come away with a clear understanding of what they need to do to be safe, security and successful in 2026 while simultaneously boosting productivity.
Presenter
Mark Harrison is the president of Certified Safety Training, the exclusive safety and compliance provider to the NFDA. Mark has extensive experience in online education and digital training and has launched successful online safety and compliance services in the funeral service, veterinary, hospice, and dental industries.
Mark has delivered educational seminars across the U.S. and Canada. He is routinely refining and enhancing his approach and believes that building true organizational resilience starts with a healthy culture and continues with dedicated learning paths.
Mark holds a bachelor's degree from Dickinson College and a master’s degree from Montclair State University. He enjoys traveling internationally (prior to the pandemic), playing sports, binge watching T.V. shows, and spending time with his young family. You can contact Mark directly at markharrison@certifiedsafetytraining.org.
Certified Safety Training is backed by Certified Safety Professionals and more than two decades of death care safety experience and award-winning safety programs.
Approved for 1 CE hour by APFSP and by most state and province licensing boards.
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